Payment Policy
Full payment and service fees are required at time of booking to ensure lodging reservation. Payments are accepted via credit card, wire transfer, or check. If the deposit is not received within 72-hours of booking, the reservation will not be considered confirmed.

Cancellation Policy
Full refund (less $500 cancellation/admin fee) will be made only if we receive written notice 90-days prior to the confirmed arrival date. All monies received will be forfeited on cancellations made less than 90-days prior to arrival. No Refunds for late arrivals, early departures, inclement weather. Lodging cancellation, trip cancellation, trip interruption coverage is available from 3rd party providers. We strongly recommend you arrange coverage in the event you must cancel your trip. This reservation may be cancelled if the unit becomes damaged and is subsequently deemed unfit for habitation. Should this occur an alternate unit would be offered if available, otherwise you may expect a full refund of all rental fees and taxes paid to date. Air tickets, rental car etc. will not be reimbursed.

Travel Insurance
Travel Insurance is strongly recommended due to our cancellation policy. We offer AIG travel insurance for your needs. This coverage is only available for residents of United States.

Security Deposit
A security deposit in the form of this signed document allowing Denver Convention Housing. Com to charge an on file, Visa/MasterCard/AMEX for additional charges incurred by our offices or any of our third party affiliates must be on file in our offices before check-in. The security deposit is required for each stay and covers 1) damages 2) any phone call charges 3) pay-per-view movies 4) and any housekeeping required due to abnormal usage (furniture stains, etc) 5)Smoking or Pet damages.
Smoking and Pets are prohibited in all of our units.

Liability for Damages
Tenant will be responsible for all property damages arising out of use and occupancy of the Property by Tenant, Tenant’s guest and visitors. Tenant is responsible for ensuring that the property is left upon departure in the same condition and repair as upon arrival. Tenant will be billed for any and all necessary replacement and repair costs within 45 days of the end of the rental term.

Reasonable Use
1. Tenant agrees to only use the premises as a private residence – Tenant agrees that he/she and the members of party shall conduct themselves in a manner that will not disturb their neighbors’ peaceful enjoyment of their properties, and that any consequences of their failure to do so shall be the Tenant’s sole responsibility. Tenant agrees to not allow the Premises to be used for any improper or illegal purposes.

2. The Homeowners Associations and Denver Convention Housing.Com expressly prohibit large parties, receptions, seminars, or gatherings of any kind that exceed the occupancy limit in this residence. Further, you agree to abide by the rules and regulations of the community and refrain from any activity that interferes with the quiet enjoyment of its resident

Right to Repair
Tenant shall provide prompt, detailed telephonic notice to The Rental Management of any damage or disrepair to or affecting the property. If such damage or disrepair is not the result of the action or inaction of Tenant, and if such damage or disrepair interferes with the use of the premises, The Penthouses will make every reasonable effort to replace or repair the same without a reduction in Tenant’s rent.

Access to the Property
Upon notice to Tenant, The Rental Management may enter the property for necessary maintenance, repairs, or other reasonable purposes.

Pets & Smoking
Tenant agrees not to bring or allow pets on or in the premises during the rental term unless this is pre-approved by the Rental Manager/Owner. Tenant agrees that he/she shall neither smoke nor allow smoking in the premises during the rental term – all costs to remove any smoke odor will be billed to the Tenant after departure.

Assignment / Sublease
Tenant may not sublet or assign the premise in any manner.

Limitation of Liability & Indemnify, Owner, Agent
The liability of the unit Owner, Rental Manager and Agents shall be limited to the amount of any rentals and deposits paid. In no event shall the Unit Owner, Rental Manager and Agents be liable for any special, consequential, incidental or punitive damages. Tenant agrees to indemnify and hold harmless the Unit Owner, Rental Manager and its Agent’s from and against any liability for personal injury or property damage sustained by any person, including Tenant’s guests, as a result of any cause, unless such damage was proximately caused by the gross negligence or willful misconduct of the Unit Owner, Rental Manager or its Agents.
The primary guest and all occupants and invitees on the property, during the term of occupancy for this agreement, all agree and covenant to release and to indemnify and to hold harmless the Owner of the property, travel agent, property manager, Denver Convention Housing.Com, and their respective owners, officers, directors, agents, employees, representatives, attorneys, and successors and assigns from and against any claims, demands, fees, causes of action, liability, loss, damage claims, injury or death, costs and expenses including attorney fees, by whomsoever made, directly or indirectly arising out of or connected in any way with their use of the property, and for their failure to observe any of the conditions of this agreement or the house rules, while using the rented property. Guest is aware there are certain inherent risks of personal injury or property damage for which the property Owner and any sub-Agent or Rental Manager are NOT responsible, and for which the property Owner, any sub-Agent, or Rental Manager do NOT ACCEPT LIABILITY OR RESPONSIBILITY, if resulting from: (1) guest use of the property as an accommodation, 2) guest use of any equipment or device, including but not limited to, swimming pools, hot tub spas, steam rooms, saunas, exercise/sports equipment, tennis courts, fire pits, stoves/grills/ovens, whether located on or off the property, or if supplied as a convenience by the Owner, or if rented by Agent/Rental Manager at guests request, and (3) guests participation in any activity, tour, sport, swimming pools, and all other outdoor recreation. Guest understands and agrees that Owner/Agent/Rental Manager would not accept this reservation unless Guest(s) expressly and knowingly assume all risk, responsibility and liability for their own decisions, actions and personal safety, even in the absence of further disclosures, instructions, house rules or written or verbal warnings. This Agreement is not intended as a full list of all possible risks and hazards.

Check In Times
Check-in time is 4:00 PM. Checkout time is 11:00 AM

Misc.
1. Tenant agrees that in addition to damages and interest, should Owner, Manager or Agent of Owner prevail in any legal action enforcing the terms of this Agreement, Tenant shall be liable to Owner, Manager or Owners Agent for all reasonable attorney’s fees and costs.

2. The Headings and subtitles used herein are for the party’s convenience only and shall not be used to alter the plain and substantive meanings of this Agreement.

3. The parties acknowledge and agree that the terms and conditions of this agreement constitute the full understanding of the parties and may not be modified except in writing and signed by all parties hereto.

4. Should any arbitrator or court find any provision of this Agreement void or unenforceable, the parties agree that the remainder of the Agreement shall remain in full force and effect and shall be binding upon and enforceable against all parties. This agreement is interpreted under Colorado law and Tenant agrees to submit all disputes to the jurisdiction of the Colorado courts or Colorado jurisdiction.